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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
Job Responsibility:
Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Coordinates the day’s work flow and distribution of duties
Inspect guest rooms following highest quality standards
Hold department employees accountable for the highest quality standards
Supervise and train staff to ensure that standards of cleanliness are maintained
Assists with performing inventory of linen and supplies
Assists in completion of performance evaluations
Uses judgment and experience to distribute work, assign rooms and duties to staff
Coordinate activities with Front Desk Supervisor and staff
Reports maintenance needs accordingly
Ensures employees are using/handling cleaning chemicals safely
Finds coverage for callouts or when house counts increase
Perform other related duties as requested by Management
Requirements:
6 months experience in a similar Housekeeping position desirable
Engaging and caring personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions
Ability to move, traverse, position self to reach corners on floors and high places
observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters