Housekeeping Supervisor Job at Pyramid Global Hospitality (Paradise Valley)

Housekeeping Supervisor

Pyramid Global Hospitality

Location:
United States , Paradise Valley

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

24.00 USD / Hour

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Job Description:

Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities.

Job Responsibility:

Follow proper payroll and key procedures
Collect room and floor status report sheets for assigned work areas and assign room to Housekeepers as needed
Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms
Make recommendations and follow through on conflict resolution, coaching and counseling, and, when appropriate, disciplinary action for assigned staff
Provide excellent guest service in all areas of responsibility
Inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to insure the standards are being achieved by each employee
Monitor the performance of floor house persons so there are sufficient supplies on the guest floor and the hallways, stairwells, elevator, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards
Interpret all departmental policies, procedures, and standards established by the Director of Housekeeping and Mountain Shadows
Coordinate work orders in assigned areas and follow up on inspections
Handle all lost and found items according to procedure
Maintain the upkeep of all bedspreads, draperies, carpet cleaning, sheers, bed skirts, and furniture refinishing
Schedule and participate in departmental meetings
Ensure floor storage areas and closets are kept in an orderly and clean fashion
Inspect closets to ensure all items are stocked in orderly fashion and in sufficient quantities
Respond properly in any hotel emergency or safety situation
Perform other tasks or projects as assigned by hotel management and staff

Requirements:

Prior Housekeeping Supervisor experience required
Reading, writing and oral proficiency in the English language
Knowledge of the tasks performed by the Housekeeping Attendants
Familiar with the employee handbook, training manual, and job descriptions of all AM/P.M. Housekeepers and House persons
Must adhere to practices of occupational safety and health including wearing personal protective equipment when required
Standing, squatting, walking, climbing stairs
Requires extending arms, bending and stooping to reach materials
Work in temperature extremes of heat, cold, inclement weather
Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook
Appearance must always be neat, clean and professional
Name badge and proper uniform must be worn at all times

What we offer:

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
401k with a company match
recognition programs

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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