Housekeeping Supervisor

• Assist the Executive Housekeeper in all facets of the daily Housekeeping operations
• Ensure all quality housekeeping and maintenance standards are met
• Train and provide input on counseling, coaching and discipline of department staff members, temp workers, and contract workers
• Ensure prompt response to guest requests and complaints
• Inspect all responsible guestrooms as assigned to ensure cleanliness and proper maintenance
• Turn rooms over to the Front Desk to re-sell in a timely and efficient manner
• Prioritize work so guests are able to check in without delays
• Prepare daily housekeeping assignments and special projects
• Inspect all areas to achieve and maintain world class standards of maintenance, cleanliness and sanitation
• Ensure par levels of cleaning supplies, chemicals and equipment are properly maintained daily
• Order supplies as needed and according to the budget
• Accurately complete monthly linen and weekly guest supply inventory
• Develop and maintain cooperative working relationship with other hotel departments
• Ensure effective and consistent use of the hotel lost and found program
• Assist with administrative duties as needed

• 2 or more years experience as a Housekeeping Supervisor or Manager in a 2-5 star hotel or resort property
• Professional knowledge of sanitation, cleaning equipment, and cleaning productions and their safe and proper use
• Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record
• Must be able to provide a 5-year Motor Vehicle Record prior to employment
• Must be at least 21 years of age
• May not have more than 1 moving violation or at fault accident within 12 months
• May not have more than 2 moving violations or at fault accidents within 36 months
• May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.

Associates Degree in Hotel Management or a closely related field