Housekeeping Supervisor

• Lead, train, and develop Room Attendants, House Attendants, Laundry staff, and Inspectors
• Oversee daily cleaning schedules and ensure all guest rooms and public areas meet Hilton brand standards
• Conduct regular inspections of guest rooms, corridors, and public spaces to ensure quality, cleanliness, and maintenance needs
• Manage labor schedules, staffing levels, and daily room assignments to maintain productivity and efficiency
• Collaborate closely with Front Office and Engineering to ensure rooms are ready for arrivals, maintenance issues are addressed, and guest requests are fulfilled promptly
• Monitor departmental supplies, inventory, and ordering to maintain cost controls
• Provide coaching, corrective action, and performance evaluations in alignment with company policies
• Support onboarding and continuous training for new and existing team members
• Ensure compliance with Hilton brand standards, safety protocols, and OSHA guidelines
• Foster a positive work culture that prioritizes teamwork, communication, and guest satisfaction

• Previous leadership or supervisory experience in Housekeeping (hotel preferred)
• Strong understanding of housekeeping processes, quality standards, and safety procedures
• Excellent communication, coaching, and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong organizational skills and attention to detail
• Proficiency with hotel systems (e.g., PEP) is a plus
• Ability to work flexible schedules, including weekends and holidays

Proficiency with hotel systems (e.g., PEP) is a plus

• Healthcare benefits are available, including medical, dental, and vision coverage
• Short-term and long-term disability benefits are also available
• Paid time off is provided, including vacation, sick days, and holidays
• Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world