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Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times
Ensure health & safety requirements are adhered to
Ensure that all staff are aware of and follow departmental SOP’s and LSOPs
Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members
Assist in managing relationships with suppliers
Ensure records are maintained for linen inventory, uniforms, and other items as applicable
Ensure that lost and found articles are stored properly and that the correct logs are maintained
Ensure that par levels of linen, towels and uniforms are current, and in line with inventory
Develop and maintain a motivational working environment within the department and positive relations with other departments
Train staff to become multi skilled in all facets of housekeeping
Initiate measures to minimize all wastage of materials and amenities are used in the department
Ensure that proper key controls are in place
Control overtime through good management and immediate response to problems
Attend and support Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International
Ensure VIP requirements are met
Ensure all special requests are met, with particular reference to families visiting our resorts with children
Requirements:
Prior experience in a supervisory housekeeping role, preferably in Maldives resorts or luxury island properties
Strong leadership, organizational, and communication skills
Excellent attention to detail and commitment to quality