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Housekeeping Supervisor

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DoubleTree by Hilton Orlando at SeaWorld

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Location:
United States , Tulsa

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.00 - 20.00 USD / Hour
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Job Description:

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces meet established cleanliness, safety, and brand standards. This role provides leadership, training, and support to housekeeping team members while ensuring exceptional guest satisfaction and operational efficiency.

Job Responsibility:

  • Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons
  • Inspect guest rooms and public areas to ensure cleanliness and brand quality standards are met
  • Assign daily work schedules and manage room assignments based on occupancy and operational needs
  • Train, coach, and mentor housekeeping associates on cleaning procedures, safety practices, and service standards
  • Ensure compliance with hotel policies, brand standards, and safety regulations
  • Monitor productivity and maintain staffing efficiency
  • Respond promptly to guest requests, concerns, and service recovery situations
  • Maintain inventory levels of linens, amenities, and cleaning supplies
  • Report maintenance issues and coordinate with Engineering for timely resolution
  • Assist with onboarding and performance evaluations of team members
  • Support departmental goals related to guest satisfaction scores and cleanliness metrics
  • Promote a positive, professional, and team-focused work environment

Requirements:

  • Previous housekeeping experience in a hotel or hospitality environment required
  • Prior supervisory or leadership experience preferred
  • Strong attention to detail and organizational skills
  • Ability to lead and motivate a diverse team
  • Excellent communication and customer service skills
  • Ability to work flexible schedules, including weekends and holidays
  • Basic computer skills and familiarity with hotel property management systems preferred
  • Ability to stand and walk for extended periods
  • Ability to lift, push, or pull up to 25–40 lbs
  • Frequent bending, reaching, and repetitive motion
  • Ability to inspect multiple floors and guest rooms daily
What we offer:
  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Hotel travel discounts
  • Career growth opportunities

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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