Housekeeping Supervisor Job at SOFITEL (Philadelphia)

Housekeeping Supervisor

SOFITEL

Location:
United States , Philadelphia

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Housekeeping is the heart and backbone of the hotel touching every area of the hotel! As a Housekeeping Supervisor, you will assist in the successful leadership of the Housekeeping Department taking ownership of all cleanliness of the guest rooms, and the whole hotel ensuring that our guests are provided with comfortable spaces, and being a part of creating a memorable experience for each of them.

Job Responsibility:

Provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members
In addition to daily quality inspections, exercise good judgment and a strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotel’s public and heart of house areas
Provide feedback to the team and assist in the development of your team members’ skills
Use your leadership to ensure your team is set up to successfully and seamlessly create a desirable experience for our guests
Collaborate with co-managers and assist where needed
this role may call for you to wear many hats, both on the floor and assisting with office duties, paperwork and attending interdepartmental meetings
Monitor quality and guest satisfaction scores
Develop and implement procedures and practices that support your team and positively impact the guest experience

Requirements:

Excellent communication, organizational and problem solving skills that allow you to lead and coach your team effectively
An ability to work under pressure while maintaining a sense of poise and professionalism
A can-do, positive attitude that enables, empowers and inspires others
An ability to naturally engage with guests and show empathy
have genuine care and concern for both the well-being of our guests and fellow team members
A desire to learn and grow and a fast paced, challenging, exciting environment

What we offer:

Unlimited career development opportunities, both nationally and internationally
Being part of a high performing team which supports and inspires you to reach your highest potential
Give back through Corporate Social Responsibility activities and local community based philanthropy

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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