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Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Job Responsibility:
Supervise the housekeeping staff
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
Issue assignments to staff reviewing special requests and areas of concentration
Issue supplies/goods to staff at beginning of shift
Respond to guest requests, concerns and problems
Log items into the Lost and Found and answer inquires
Implement emergency training and procedures
Comply with attendance rules and be available to work on a regular basis
Requirements:
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs
Ability to move throughout building, bend, stoop and reach to assist other staff members
What we offer:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling
Discounts with our Crescent managed properties in North America for you & your family members