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Assist with the management of the overall operation of the assigned facilities to ensure that they are properly cleaned, maintained and staffed at all times to meet the customer’s requirement. To ensure that a good and effective relationship is maintained with each customer at all times.
Job Responsibility:
Assist with the management of the overall operation of the assigned facilities to ensure that they are properly cleaned, maintained and staffed at all times to meet the customer’s requirement
Ensure that a good and effective relationship is maintained with each customer at all times
Assist in the management of the day to day cleaning of assigned buildings by providing leadership and support to ServiceMaster employees
Ensure each assigned building is staffed appropriately as defined by the building budget /staffing plan
Meet with building staff on regular basis
Complete necessary inspection reports on a daily basis
Report all inspection discrepancies to the Division Manager
Follow up on all areas not meeting ServiceMaster cleaning standards to ensure that deficiencies have been corrected
Assist in special cleaning projects as assigned
Notify Division Manager of employees that fail to report to work or are consistently late
Inspect assigned buildings to ensure that the buildings are being properly cleaned and maintained
Take initiative to resolve problems at hand when staff is unavailable and the make arrangements with staff to prevent future problems
Assist Division Manager in ensuring that cleaning supplies, paper products, and equipment are available for ServiceMaster staff to perform assigned cleaning tasks
Ensure that all cleaning equipment is in good working order, is clean, and can be operated in a safe manner
Develop and maintain a positive relationship with the appropriate building contacts to ensure that we are meeting the needs of our customer
Meet with the building contact on a regular basis
Recommend additional services that would improve the cleanliness and appearance of assigned buildings
Perform related duties as assigned
Requirements:
Highly developed, demonstrated teamwork skills
Strong effective communicator
Lead employees in a diverse environment
Demonstrated ability to see the big picture and provide useful and strategic advice to Division Managers
Ability to lead in an environment of constant change
Able to direct the efforts of a team of diverse staff
Must be able to plan, schedule, and manage multiple job sites