Housekeeping Supervisor

• Inspect guest rooms, corridors, and public areas to guarantee cleanliness, maintenance standards, and brand presentation are consistently achieved
• Support the coordination of room assignments, priorities, and special requests in collaboration with the Front Desk and other departments
• Monitor housekeeping supplies, linen inventory, and equipment to ensure proper usage, availability, and cost control
• Provide ongoing coaching, feedback, and performance support to team members, fostering a positive and productive work environment
• Handle guest requests and concerns promptly, professionally, and with a strong service-oriented approach
• Ensure compliance with health, safety, hygiene, and sustainability standards at all times
• Assist with onboarding and training of new employees, maintaining brand standards and operational procedures
• Support deep cleaning programs, special projects, and VIP room preparations when required

• A minimum of 2 years’ experience as a Housekeeping Supervisor or similar role in a luxury hotel or resort environment
• Strong attention to detail and commitment to cleanliness and presentation excellence
• Leadership skills with the ability to motivate, guide, and support a diverse team
• Excellent organizational, time-management, and communication abilities
• A guest-focused mindset and passion for delivering high-quality service
• Basic knowledge of housekeeping systems, procedures, and safety standards
• Fluency in Spanish and English
• Diploma or degree in Hospitality or a related field is preferred

Additional languages are an advantage

• Competitive salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounts at our hotel restaurants
• Discounts on local services
• Possibility of accommodation and transportation to work (at a reduced cost)