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The Housekeeping Supervisor oversees the cleanliness and maintenance of all public areas, ensuring they are neat, well-supplied, and exceed guest expectations.
Job Responsibility
Supervises and ensures that all public areas, including food and beverage outlets, banquet spaces, restrooms, lobbies, and hallways, are kept clean, neat, and presentable
Ensures mirrors, furniture, floors, elevators, and doors are spotless and free from marks
Monitors and inspects the cleanliness and maintenance of all public areas regularly, addressing any issues promptly
Coordinates with the Engineering department for maintenance needs and communicates any concerns to Housekeeping management
Periodically inspects and oversees the cleaning of lobby restrooms, employee locker rooms, and other public spaces
Responds to guest requests and inquiries while in the public areas, providing assistance and direction when needed
Leads and motivates the team, working harmoniously and professionally with co-workers and supervisors
Assists in the supervision of the housekeeping team in the absence or during high-volume periods
Works with Housekeeping management on inventory and stock takes of guest supplies, cleaning supplies, and chemicals required for public area and back-of-house cleaning
Requirements
High school diploma or equivalent experience required
Prior experience in a similar role preferred but not required
Strong leadership and organizational skills with the ability to effectively manage a team
Ability to read, write, and speak English
Excellent communication skills and the ability to interact with guests and team members professionally
Nice to have
Prior experience in a similar role
What we offer
Lucrative salary
Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace