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The Guestroom/Turndown Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level. The Guest room/Turndown Attendant is an integral part of the Housekeeping Team. The Guest room/Turndown Attendant provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.
Job Responsibility:
Cleans and performs turndown services in guest rooms to exacting standards
cleans, dusts, and sanitizes all areas of the Guest Room
Closes drapes, reduces lighting, turns music on, and prepares bed
Restocks towels and used amenities such as shampoo, lotions, cotton balls, etc
Prepared unoccupied rooms for turndown for arriving guests
Interact with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests
Requirements:
High School education or equivalent experiences
Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization
Have a high level of attention to detail
Knowledge and the ability to operate cleaning equipment
Ability to understand and working knowledge of English
Hold a valid driving license in order to operate golf carts and have a clean driving record
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
What we offer:
Competitive Salary & Benefits
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts