Housekeeping Runner Job at Marriott Bonvoy (Miami Beach)

Job Description

Housekeeping Runner position at The Miami Beach EDITION, part of Marriott International. The role involves responding to guest and departmental requests, maintaining public areas and guest rooms, handling maintenance issues, delivering items, and ensuring cleanliness and safety standards. The position requires physical stamina, attention to detail, and a professional, guest-focused attitude within a luxury hotel environment.

Requirements

Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues in public areas or guest rooms
Post caution signs
Contact other departments directly for urgent repairs
Deliver guest requests and set up furniture items in guest rooms as requested
Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
Clean, maintain, and store cleaning equipment
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move up and down a ladder
Stand, sit, kneel, or walk for an extended period across an entire work shift
Perform other reasonable job duties as requested by Supervisors

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