Housekeeping Room Attendant

• Clean and service guest rooms, suites, cottages, and assigned public areas in accordance with IBH standards
• Prepare guest rooms and cottages to established standards, ensuring they are guest-ready for Housekeeping Supervisor inspection
• Clean and maintain IBH cottages, including Lakeside Cottages and Crooked Tree Cottages
• Make beds, change linens, and replenish amenities to ensure a consistent luxury experience
• Clean kitchens, living spaces, and multiple bathrooms in cottage units with a high level of detail and care
• Clean and maintain outdoor patio areas and furnishings at both guest rooms and cottage units
• Report maintenance concerns, safety hazards, and lost & found items promptly
• Ensure carts and supply areas are clean, organized, and fully stocked
• Review and complete assigned rooms and areas within designated timeframes
• Communicate room status updates and task completion in accordance with department procedures
• Respect guest privacy and adhere to all Do Not Disturb (DND) protocols
• Respond to guest requests with professionalism, urgency, and courtesy
• Follow all safety, sanitation, and chemical handling procedures
• Support team members and assist in other areas of the resort as needed

• Must be 18 years of age or older
• Previous housekeeping or cleaning experience preferred (hospitality experience a plus)
• Ability to work independently and as part of a team
• Strong attention to detail and time management skills
• Ability to follow instructions and complete tasks efficiently
• Must be available to work weekends, evenings, and holidays
• Ability to lift and carry up to 50 lbs.
• Frequent bending, kneeling, reaching, and standing for extended periods
• Ability to perform repetitive cleaning tasks efficiently

Previous housekeeping or cleaning experience preferred (hospitality experience a plus)

• Free Golf Pass and Ski Pass for both you and your family
• Free Adventure Center privileges at both The Highlands and Boyne Mountain
• Up to 50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family