Housekeeping Office Coordinator Job at Four Seasons (Austin)

Housekeeping Office Coordinator

The Housekeeping Office Coordinator supports daily housekeeping operations by ma...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Housekeeping procedures, room status terminology, and daily operational workflows
How to use housekeeping and property management systems (e.g., room reports, logging requests, tracking assignments)
Company safety policies, PPE requirements, and emergency protocols
Confidentiality, data protection, and privacy standards for guests and employees
Effective communication techniques for interacting with staff, cross department teams, and guests
How to prepare, proofread, and maintain departmental documentation and logs
Procedures for reporting maintenance issues, urgent repairs, and preventative maintenance requests
Quality assurance expectations and standards for cleanliness and service delivery
Basic scheduling principles, including shift coverage and workload distribution
Professional appearance, conduct, and service focused behaviours aligned with brand standards

Job Responsibility

Coordinate daily housekeeping operations, including room status updates, staff assignments, and priority room handling
Maintain accurate records, reports, training logs, and absence documentation, ensuring timely submission to HR
Support safe working practices by following all health, safety, and emergency procedures
Ensure effective communication between Housekeeping, Front Office, Engineering, and Laundry
Assist with rota/schedule preparation and ensure accurate distribution to the team
Monitor discrepant rooms, “Do Not Disturb” statuses, and vacant dirty rooms, resolving issues promptly with relevant departments
Provide professional, timely responses to guest and internal service requests
Help maintain quality and cleanliness standards by supporting audits, inspections, and follow up actions
Support management by ensuring tasks are completed on time and to expected standards
Contribute positively to team morale, collaboration, and a respectful, productive work environment

What we offer

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
Annual Performance Review pay adjustments
Complimentary gym and spa access
Free meals while at work
Dry-cleaning service availability for uniforms
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
20% discount at any of the St. Pancras outlets
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
Travel ticket season loan
Life Assurance Scheme

Fulltime

New

Housekeeping Coordinator

The Four Seasons Hotel San Francisco at Embarcadero seeks a Housekeeping Coordin...

Location

United States , San Francisco

Salary:

34.76 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, written and oral proficiency in the English language is required
Proficient with office tasks, including Windows and Microsoft Office, Opera and HotSos
Versed in phone etiquette and guest interactions
2 years of Housekeeping Coordinator and/or Supervisory experience in luxury hotel preferred
Must be able to cope with stress and work in a high volume operation
Must be able to prioritize and multi-task
Must be able to work a flexible schedule, including days, nights, weekends and holidays
High school educations or equivalent experience is preferred

Job Responsibility

Ensure that all employee and guest phone calls are handled appropriately, all guest rooms are cleaned, all guest requests are met and all arriving traces are in the room prior to guest arrival
Ensure office supplies are inventoried and the office is clean
Coordinates work orders in assigned section
Follows up to be sure work is completed
Clear communication with the rest of the team to ensure all guest requests/calls are completed
Monitor and track all house charges
Organization of daily paperwork

What we offer

Hourly Rate: 34.76
Generous medical, dental & vision insurance plans
401k Retirement plan
8 weeks of New Parental Leave Pay
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Paid holidays, vacation & sick days

Fulltime

New

Housekeeping Coordinator

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

United States , Naples

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries

Parttime

New

Housekeeping Coordinator

The Housekeeping Coordinator plays a vital role in supporting the smooth and eff...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a luxury hotel environment or in a similar administrative/coordinator role
A strong attention to detail and the ability to prioritise tasks in a dynamic setting
Excellent communication and interpersonal skills
Proficiency in computer systems and reporting tools
A commitment to teamwork and supporting others behind the scenes

Job Responsibility

Provide exceptional turndown service to guests in accordance with Four Seasons standards
Run daily reports and coordinate room assignments for Housekeeping operations
Perform opening and closing duties for the Housekeeping office, ensuring all guest rooms receive the appropriate level of service
Communicate professionally and efficiently with all departments, ensuring seamless operations
Handle telephone calls for the Housekeeping department with warmth and accuracy
Maintain proper stock of office supplies and keep all electronic files organised and up to date
Assist in updating Corporate Policy Manuals and the hotel’s policy manual as directed
Follow instructions and assignments from Housekeeping Supervisors and report on task completion

What we offer

Competitive salary and benefits
Global and internal development opportunities within Four Seasons
Complimentary meals while on duty
Complimentary dry cleaning
Discounted stays and dining at Four Seasons properties worldwide
A work culture grounded in care, connection, and excellence

Fulltime

Housekeeping Coordinator

Run sold room reports, verify room status, determine discrepant rooms, prioritiz...

Location

Vietnam , Danang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of ‘Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries

Fulltime

Summer Housekeeping Coordinator

Run sold room reports, verify room status, determine discrepant rooms, prioritiz...

Location

United States , Portland

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries

Parttime

Cluster Housekeeping Coordinator

Run sold room reports, verify room status, determine discrepant rooms, prioritiz...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of ‘Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries

Fulltime

Housekeeping Coordinator

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is ...

Location

United States

Salary:

31.00 USD / Hour

Starwood Hotels

Expiration Date

Until further notice

Requirements

Passionate about organization and details with a minimum of 1 year of similar work experience
A post-secondary diploma or degree would be a plus
Experience in an administrative role, strong organization and technical skills, ability to multi-task and a team player
Is flexible and willing to meet the demands of a 24-hour operation

Job Responsibility

Thorough reporting on all aspects of hotel guest rooms
Daily support for housekeeping management
Engaging graciously with guests and promptly addressing their requests
Partnering with our Engineering, Front Office, and Laundry teams to ensure that every guest's in-room experience is extraordinary

Fulltime

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Housekeeping Office Coordinator

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