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Serve as point of contact for clients. Enter and retrieve information from databases. Operate office equipment. Prepare documents. Transmit information. Follow company policies. Welcome guests. Develop working relationships. Report safety issues. Perform reasonable duties as requested.
Job Responsibility:
Deliver 'Gold Standards' of The Ritz-Carlton graciously and thoughtfully
Learn and exemplify Gold Standards, Employee Promise, Credo and Service Values
Requirements:
Serve as point of contact for clients via phone and email
Enter and retrieve information from computer databases
Operate standard office equipment
Prepare documents using word processing, spreadsheet, database, or presentation software
Transmit information using computer, mail, or facsimile
Enter and locate work-related information using computers and/or point of sale systems
Follow company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Speak with others using clear and professional language
Prepare and review written documents
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Listen and respond appropriately to concerns
Report accidents, injuries, and unsafe work conditions
Move, lift, carry, push, pull, and place objects weighing ≤10 pounds