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As a Housekeeping Manager, you will oversee the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and hygiene. Your role involves managing housekeeping staff, coordinating schedules, conducting inspections, and ensuring compliance with health and safety regulations.
Job Responsibility:
Recruit, train, and supervise housekeeping staff, including scheduling shifts and managing performance
Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are met and maintained
Monitor and manage inventory levels of cleaning supplies and linens, placing orders as needed
Provide ongoing training to staff on cleaning techniques, equipment use, and safety protocols
Ensure all housekeeping operations adhere to health and safety regulations, including proper use of cleaning chemicals and equipment
Address any issues or complaints related to housekeeping services promptly and effectively
Maintain accurate records of cleaning schedules, staff performance, and compliance with health and safety regulations
Liaise with other departments to ensure housekeeping schedules do not interfere with daily operations and events
Manage the housekeeping budget, ensuring cost-effective use of resources without compromising on quality
Ensure all cleaning equipment is properly maintained and in good working condition
Oversee special cleaning projects and deep-cleaning tasks as needed
Requirements:
Proven experience as a housekeeping manager or in a similar supervisory role within the hospitality industry
Strong leadership and organizational skills, with the ability to manage a diverse team effectively
Extensive knowledge of cleaning techniques, materials, and equipment, as well as health and safety regulations
High level of attention to detail to ensure all areas are cleaned to the highest standards
Ability to work in a physically demanding environment, including standing for long periods and performing cleaning tasks as needed
Excellent teamwork and communication skills to coordinate with staff and other departments
Willingness to work various shifts, including evenings, weekends, and holidays
Strong problem-solving skills and the ability to handle unexpected challenges effectively