Housekeeping Manager Job at 360 Resourcing Solutions (Pickering)

Job Description

We have an exciting opportunity for a Housekeeping Manager to join our passionate team at Keldy. Be part of creating memorable escapes in one of North Yorkshire's most peaceful forest settings. Develop your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins at Keldy are deep in the forest; some are just visible between the trees and others enjoy an outlook onto grassy, sunlit glades. Here, surrounded by nature, you can truly relax. This is more than a housekeeping role - it's your opportunity to lead a dedicated team, create unforgettable first impressions, and ensure every guest enjoys the perfect Forest Feeling from the moment they arrive.

Job Responsibility

Team Leadership: Lead, support, and motivate the Housekeeping Team, creating a culture of teamwork, positivity, and excellence
Cabin Standards: Ensure all cabins are immaculately presented, maintaining the highest standards of cleanliness, hygiene, and maintenance
Training & Development: Deliver training, coaching, and performance reviews to help your team thrive and succeed
Guest Experience: Respond quickly and effectively to guest queries and proactively manage guest feedback through our Tableau platform
Health & Safety: Work closely with the Facilities Manager to ensure all housekeeping health & safety procedures are followed and maintained
Operational Management: Manage housekeeping equipment, laundry, and cabin inventory, ensuring all resources are maintained within budget
Financial Management: Oversee departmental budgets while delivering excellent operational results
Leadership Support: Act as Duty Manager and deputise for the General Manager when required

Requirements

Proven experience managing teams and budgets within housekeeping, hospitality, or a similar environment
Full UK driving licence and access to a vehicle
Strong leadership and communication skills with the ability to inspire and motivate others
Excellent organisational and time management skills with the ability to balance multiple priorities
Confidence handling high-pressure situations with resilience and adaptability
A positive, can-do attitude with a willingness to roll your sleeves up and support the team
Strong problem-solving abilities and the initiative to deliver solutions quickly and effectively
A passion for the outdoors and motivation to work in all weather conditions
A commitment to delivering exceptional guest experiences and maintaining immaculate cabin standards

What we offer

23 days' holiday plus bank holidays (increasing with service)
15% annual bonus based on company performance
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay)
Long service awards and company events
Company pension scheme
One full paid day to volunteer
Discounted food when working on location
Health cash plan & life assurance
Wellbeing events & activities
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
Hundreds of discounts on top brands across the UK

360 Resourcing Solutions - All Job Offers

Select Country

Housekeeping Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?