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Wyndham Destinations Logo Wyndham Destinations · Hospitality and Tourism

Housekeeping Manager

Australia, Port Macquarie Employment contract 75914.80 - 80000.00 AUD / Year · Job Posted June 03, 2026
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Job Description

As the Housekeeping Manager, you will be responsible for planning and coordinating all housekeeping tasks and activities. You will be a Housekeeping professional with extensive experience in a similar role, alongside a passion for developing and motivating a large team to succeed.

Job Responsibility

  • Oversee daily housekeeping operations, including recruitment, training, scheduling, supervision, and discipline of staff
  • Conduct daily checks and periodic inspections of guest rooms, public areas, and housekeeping equipment to ensure cleanliness and maintenance standards are met
  • Manage ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and staying within budget
  • Address guest complaints promptly, investigate issues, implement corrective actions, and ensure VIP and long-stay guests receive exceptional service
  • Work closely with Maintenance, Front Office, and Food & Beverage teams to ensure smooth operations, room readiness, and high service standards
  • Supervise laundry, uniform room, minibars, and specialised cleaning projects like deep cleaning and preventative maintenance
  • Ensure proper use and storage of chemicals, adherence to fire, hygiene, health, and safety regulations, and control of lost and found items
  • Conduct regular department meetings, share updates on policies, events, and improvements, and maintain clear communication with management and staff
  • Evaluate employee performance, provide coaching, recommend promotions, and motivate the team to maintain high productivity and morale
  • Manage documentation, prepare departmental reports, maintain key control, and ensure smooth handover of pending tasks between shifts

Requirements

  • Passion for people and the ability to lead our team
  • Strong organisational skills to ensure effective running of the department
  • Proven track record in maintaining or improving cleanliness across a large area or property
  • Attention to detail across cleanliness, maintenance and general condition
  • Experience in recruiting, training and mentoring team members
  • Understanding of productivity and working within budget constraints

What we offer

  • Subsidised Private Health Insurance
  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Birthday leave
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