Housekeeping Manager Job at AvantStay (Austin)

Job Description

A proactive and detail-oriented Housekeeping Manager to lead the housekeeping operations at our 179-unit hospitality property with luxury rooms, public spaces, and amenity areas including a pool and rooftop patio. You’ll be responsible for ensuring guest rooms and common areas are immaculate, inventory is well-managed, and a high-performing team is delivering exceptional service daily. The ideal candidate thrives in a fast-paced hospitality environment, brings strong leadership and organizational skills, and takes pride in creating a welcoming, guest-ready space. This role is the heartbeat of our hotel operations, requiring ownership, urgency, and a passion for excellence.

Job Responsibility

Oversee daily housekeeping operations across all guest rooms, public spaces, and amenity areas to ensure the property consistently meets or exceeds cleanliness and presentation standards
Hire, schedule, lead, and coach a high-performing housekeeping team, managing labor hours and productivity in alignment with forecasted occupancy
Conduct regular room and public area inspections to ensure readiness, quality, and adherence to brand standards
Lead and manage the laundry operation to ensure timely and high-quality processing of all linen and terry
Respond promptly and professionally to escalated guest concerns related to cleanliness or in-room experience
Maintain and manage housekeeping supply and amenity inventories
oversee all ordering and departmental expense management
Conduct monthly inventories to ensure accurate stock levels and minimize waste or over-ordering
Partner closely with the General Manager and Front Office team to ensure seamless communication and delivery of service
Oversee the maintenance and implement a preventative maintenance program to support asset preservation and guest satisfaction
Monitor departmental performance metrics, including labor cost, CPOR, guest feedback, and work order resolution time
Support special projects, seasonal deep cleans, and pre-arrival preparation during peak periods
Ensure compliance with all safety, sanitation, and regulatory standards within the housekeeping and maintenance departments

Requirements

2+ years of housekeeping experience in hotels and/or short-term rentals
Experience in setting up an internal housekeeping operation, including hiring, training and process implementation
Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment
High drive and initiative, with a proactive approach to problem-solving and leadership
Familiarity with housekeeping management software, inventory tools, or productivity trackers
Excellent communication and interpersonal skills to effectively interact with staff, vendors, and guests
Must be able to access the market by car in 20-30 minutes
Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs

What we offer

Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

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Housekeeping Manager

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