CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Housekeeping Manager

Germany, Heidelberg Employment contract · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Description

As a Housekeeping Manager (m/f/d), you are responsible for one of the most important departments in our hotel. Together with your team, you ensure that the hotel always presents itself at its very best. With your eye for detail and high quality standards, you create the foundation for outstanding guest experiences.

Job Responsibility

  • Overall responsibility for the Housekeeping department, ensuring the highest standards of cleanliness and quality
  • Plan, manage and coordinate daily housekeeping operations, including external contractors
  • Ensure compliance with brand standards and internal quality guidelines and continuously improve them
  • Conduct inspections of guest rooms, VIP rooms and public areas to maintain an exceptional appearance
  • Manage resources efficiently and optimize operational processes
  • Work closely with other departments and the management team as a key interface within the hotel
  • Handle administrative tasks in the housekeeping office, including reporting and documentation
  • Coordinate maintenance activities, create repair requests and ensure proper follow-up
  • Manage lost & found processes according to internal procedures
  • Support onboarding of new employees and contribute to the development of your team

Requirements

  • Several years of experience in Housekeeping, ideally in a supervisory or managerial role
  • Strong attention to detail and high quality standards
  • Excellent organizational skills and ability to manage multiple priorities simultaneously
  • High service orientation and sense of responsibility
  • Experience with external service providers is an advantage
  • Good command of German and English

Nice to have

Experience with external service providers is an advantage

What we offer

  • Structured onboarding program & 'Be our Guest' program
  • diverse and international team
  • flat hierarchies with quick decision-making and regular feedback
  • wide range of internal & external trainings
  • individual development plans
  • excellent career opportunities and transfer options within our sister hotels
  • permanent contract
  • consideration of your scheduling preferences
  • predictable working hours and overtime compensation
  • numerous employee events & team-building activities
  • upsell program
  • Christmas and holiday bonuses
  • appreciation rewards
  • employee referral program and capital-forming benefits
  • discounted stays and F&B discounts in over 8,000 Marriott hotels worldwide
  • various wellbeing & (mental) health initiatives
  • healthy and delicious meals in our staff canteen
  • partnership with the fitness provider 'Pfitzenmeier'
  • opportunities for social engagement
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Housekeeping Manager

8 matching positions

Housekeeping Manager

Planet Recruitment are working with an exciting new client based in the Abingdon...
Location
Location
United Kingdom , Abingdon
Salary
Salary:
40000.00 - 45000.00 GBP / Year
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Cleaning or Housekeeping Manager
  • Relevant qualifications in cleaning management (e.g. BICSc, ISSA, or equivalent)
  • Strong financial skills, including budget management and procurement
  • Proactive, enthusiastic, patient, and solutions-focused
  • Flexible approach to working hours, including early mornings, evenings, and weekends when required
  • Strong leadership and people-management skills, with experience in managing large teams
  • Proficiency in IT and communication, including Microsoft Office
  • Excellent organisational and time-management abilities
  • Up-to-date knowledge of health & safety regulations and cleaning best practices
Job Responsibility
Job Responsibility
  • Recruit, train, and manage a diverse team including Administrators, Department Supervisors, Caretakers, Cleaners, and Laundry staff
  • Create and manage cleaning schedules, ensuring appropriate staffing levels and arranging cover for absences
  • Conduct inductions and training for new staff, identify development needs, and provide face-to-face training for new equipment
  • Ensure compliance with health and safety regulations, conduct safety briefings, and maintain up-to-date COSHH documentation
  • Arrange additional staffing and cleaning support during holiday periods
  • Monitor staff performance, conduct appraisals, and address performance issues constructively
  • Manage the departmental budget, including termly reforecasting, cost control, and procurement
  • Produce payroll records and overtime claims in a timely manner
  • Work closely with HR to manage staff absences and attend review meetings where required
  • Negotiate with suppliers to ensure best value for goods and services
What we offer
What we offer
  • 25 days holiday per annum, increasing to a maximum of 30 days
  • Contributory group personal pension scheme
  • Death in service benefit (if a member of the pension scheme)
  • Employee Assistance Programme
  • Free parking on site
  • Fulltime
Read More
Arrow Right

Assistant Housekeeping Manager

Entry level management position that assists in supporting the day-to-day activi...
Location
Location
United States
Salary
Salary:
27.50 - 31.25 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assist in managing housekeeping operations and budgets
  • Assist in lost and found procedures
  • Prepare work assignments
  • Inventory stock to ensure adequate supplies
  • Communicate guest room status to Front Desk
  • Work with Engineering department on maintenance needs
  • Ensure employees have proper supplies, equipment and uniforms
  • Assist in supervising inspection program for guestrooms and public space
  • Manage linen inventory and guest supplies
  • Supervise Housekeeping in absence of Director of Services or Housekeeping Manager
What we offer
What we offer
  • Bonus eligible
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

As a Housekeeping Manager, you will oversee the daily operations of the housekee...
Location
Location
United Kingdom , London
Salary
Salary:
14.36 GBP / Hour
aesn.co.uk Logo
AESN Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a housekeeping manager or in a similar supervisory role within the hospitality industry
  • Strong leadership and organizational skills, with the ability to manage a diverse team effectively
  • Extensive knowledge of cleaning techniques, materials, and equipment, as well as health and safety regulations
  • High level of attention to detail to ensure all areas are cleaned to the highest standards
  • Ability to work in a physically demanding environment, including standing for long periods and performing cleaning tasks as needed
  • Excellent teamwork and communication skills to coordinate with staff and other departments
  • Willingness to work various shifts, including evenings, weekends, and holidays
  • Strong problem-solving skills and the ability to handle unexpected challenges effectively
Job Responsibility
Job Responsibility
  • Recruit, train, and supervise housekeeping staff, including scheduling shifts and managing performance
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are met and maintained
  • Monitor and manage inventory levels of cleaning supplies and linens, placing orders as needed
  • Provide ongoing training to staff on cleaning techniques, equipment use, and safety protocols
  • Ensure all housekeeping operations adhere to health and safety regulations, including proper use of cleaning chemicals and equipment
  • Address any issues or complaints related to housekeeping services promptly and effectively
  • Maintain accurate records of cleaning schedules, staff performance, and compliance with health and safety regulations
  • Liaise with other departments to ensure housekeeping schedules do not interfere with daily operations and events
  • Manage the housekeeping budget, ensuring cost-effective use of resources without compromising on quality
  • Ensure all cleaning equipment is properly maintained and in good working condition
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

Housekeeping Manager position for pre-opening of Opatija Marriott Resort & Spa. ...
Location
Location
Croatia , Opatija
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in housekeeping or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with no work experience required
Job Responsibility
Job Responsibility
  • Manage daily shift operations of Housekeeping, Recreation/Health Club and Laundry
  • Direct and work with employees to verify property guestrooms, public space and employee areas are clean and well maintained
  • Complete inspections and hold people accountable for corrective action
  • Verify guest room status is communicated to Front Desk
  • Inspect guestrooms daily
  • Prepare work assignments
  • Inventory stock
  • Support effective inspection program
  • Manage department budget
  • Schedule employees
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Global team
  • Training and development opportunities
  • Employee recognition program
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

Responsible for the daily shift operations of Housekeeping, Recreation/Health Cl...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in housekeeping or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Thai speaking ability
Job Responsibility
Job Responsibility
  • Manage daily shift operations of Housekeeping, Recreation/Health Club and Laundry
  • Direct and work with employees to verify property guestrooms, public space and employee areas are clean and well maintained
  • Complete inspections and hold people accountable for corrective action
  • Verify guest room status is communicated to Front Desk
  • Inspect guestrooms daily
  • Prepare work assignments
  • Inventory stock
  • Support effective inspection program
  • Manage departmental budget
  • Verify employees have proper supplies and equipment
What we offer
What we offer
  • Employee recognition program
  • Training and development opportunities
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

As the Manager of the Housekeeping department at Glorieta Adventure Camps, you w...
Location
Location
United States , Glorieta
Salary
Salary:
17.00 USD / Hour
christiancareercenter.com Logo
Christian Career
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to communicate well with team members, staff, and guests
  • Ability to manage peers, full-time staff, and summer staff in a positive and respectful way when they are helping to clean under your supervision
  • Have proficiency in Microsoft Word, Excel, typing, basic math, basic computer functions, organization, and be detail-oriented
  • A strong desire to learn new things quickly
  • A strong sense of self-motivation
  • A personal relationship with Christ that permeates all aspects of his/her life
  • Previous experience in any of the duties listed is preferred
  • Good work ethic
  • Willingness to perform routine tasks regularly and on time, with deadlines weekly and monthly for most tasks
  • Have a natural ability or strong desire for organization
Job Responsibility
Job Responsibility
  • Uphold established standards of cleanliness in all guest spaces and manage staff to uphold the same standards
  • Hire and train full-time staff to grow the Housekeeping team
  • Take chief responsibility for the inventory, ordering, and management of all cleaning supplies and linens for guest rooms and meeting rooms
  • Keep the SDS for housekeeping all chemicals updated
  • Keep cleaning and servicing checklists updated and make cleaning assignments
  • Coordinate maintenance repairs and pest control for inside the buildings
  • Schedule team shifts, team 1:1s, summer staff training, deep cleaning
  • Take chief responsibility for the laundry room and coordinate linen pickup/drop off
  • Coordinate the creation and update of the Housekeeping App
  • Keep up with logistics and make requests based on needs
What we offer
What we offer
  • On-site housing with utilities and appliances included
  • Medical coverage through CHM, employer-funded HRA, and pharmacy benefit plan - 100% paid by employer for employee and spouse
  • PTO - base amount of 20 days annually, sick leave, and volunteer time off
  • Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched
  • Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings
  • On-site meals for employee and family during the summer and special occasions
  • Fulltime
Read More
Arrow Right

Assistant Housekeeping Manager

The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the pos...
Location
Location
United States , Pittsburgh
Salary
Salary:
18.50 USD / Hour
prosperahospitality.com Logo
Prospera Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service
  • Provides supervisory guidance, reinforces training and initiates disciplinary action when needed
  • Makes suggestions and recommendation for all matters pertaining to associates such as hiring, firing, change of employment status, etc.
  • Trains all associates in the Housekeeping Department how to perform their job duties to the best of their abilities
  • Schedules, evaluates and directs all personnel
  • Takes immediate actions on problems that are encountered in the Housekeeping Department
  • Inspects guest rooms and all public corridors and outlets daily to ensure that the quality assurance program is in effect
  • Follows up to ensure that routine projects are completed, i.e., carpet shampooing, wall washing, rotation of mattress, etc.
  • Writes reviews and approves weekly schedules on a daily basis for the entire department
  • Orders requisitions and keeps a perpetual inventory of supplies needed to perform the operating functions of that department
Job Responsibility
Job Responsibility
  • Participates in directing and controlling the operations of the Housekeeping Department and coordinating the cleaning of guest rooms and public areas as efficiently as possible keeping the highest standards of cleanliness as specified by Doubletree brand standards
  • Participates in the following: a. Monthly department meetings b. Pre-Shift meetings c. Inventory of Supplies
What we offer
What we offer
  • 401(k) matching
  • Dental Insurance
  • Vision Insurance
  • Health insurance
  • Life insurance
  • Employee Discount
  • Paid time off
  • Participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels
  • Fulltime
Read More
Arrow Right

Assistant Manager Rooms Operations - Housekeeping

Entry level management position that focuses on supporting the day-to-day activi...
Location
Location
Canada , Whistler
Salary
Salary:
60000.00 - 70000.00 CAD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Support day-to-day activities of Rooms Operations
  • Supervise Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
  • Direct guest arrival and departure procedures
  • Maintain property cleanliness standards
  • Open and close Front Desk shifts
  • Run room operations reports
  • Supervise Room Operations department in absence of management
  • Operate department equipment
  • Ensure employees have proper supplies and uniforms
  • Understand night audit procedures
What we offer
What we offer
  • Equal opportunity employer
  • Accommodations for disabilities
  • Employee recognition program
  • Fulltime
Read More
Arrow Right