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The Housekeeping Manager is responsible for assisting in overseeing the proper and smooth operation of the Housekeeping department to ensure the highest quality in cleanliness and service.
Job Responsibility:
Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports
Responsible for creating schedules and approving employees time, time off and shift changes
Assign, train, support and direct the staff to carry out the basic operation of their roles
Coach, develop and provide feedback to the staff for the continued growth in their current and future positions
Review work procedures and operational opportunities to determine ways to improve processes, performance, and service
Establish new standards to provide the guests the highest quality of service
Responsible for the financial success of the housekeeping operation, including cash payroll, expenses, operating equipment, and supplies
Responsible for the day-to-day operation needs, tasks and communication within the Housekeeping department
Requirements:
Supervising experience required
Experience in the hospitality industry required, preferably in the Housekeeping department
Strong computer skills. Proficient in Microsoft Excel and Outlook
Knowledge with a Hotel Property Management System required
Nice to have:
Microsoft Teams, Word, PowerPoint, and OneNote experience desirable
Infor experience desirable
What we offer:
Awesome Employee Focused Culture with many Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year
Weekly pay
Leadership and Career development programs
Free Lunch in our newly remodeled Associate Cafeteria
Eligible for Medical Insurance and other awesome benefits within 30 days of employment