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Lead a High‑End Operation in a Luxury Setting. Competitive Salary with Real Influence. You'll be joining a luxury, purpose‑built care provider known for its hotel‑style environment, high standards, and exceptional resident experience. Their homes are modern, beautifully designed, and focused on delivering premium comfort, outstanding cleanliness, and a warm, welcoming atmosphere.
Job Responsibility:
Provide updates and reports to senior management regarding housekeeping operations
Lead and motivate the housekeeping and laundry team to deliver consistently high standards
Oversee daily cleaning operations across resident rooms, communal areas, and facilities
Ensure full compliance with infection prevention, health & safety, and COSHH regulations
Maintain stock levels and manage ordering of cleaning products, equipment, and linens
Create staff rotas to ensure effective coverage across all shifts
Conduct regular audits to maintain exceptional cleanliness and presentation standards
Support recruitment, onboarding, and ongoing training of housekeeping staff
Work collaboratively with care and hospitality teams to enhance resident experience
Respond to resident and family feedback professionally and promptly
Maintain accurate documentation, schedules, and quality control records
Requirements:
Proven experience in managing housekeeping operations, ideally within a luxury establishment
Strong organisational and leadership skills to effectively manage a team
Knowledge of hygiene and safety regulations in a healthcare environment
Ability to develop and implement cleaning protocols and procedures
Excellent communication skills to liaise with staff and other departments
A detail-oriented approach to ensure high standards of cleanliness are maintained
What we offer:
Opportunities to contribute to the maintenance of a safe and clean healthcare environment