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The Housekeeping Manager is responsible for assisting the Executive Housekeeper and Assistant Executive Housekeeper in overseeing the proper and smooth operation of the Housekeeping Department. The Housekeeping Manager will also assist in monitoring all aspects of employee activity to ensure the highest quality in cleanliness and service.
Job Responsibility:
Coordinate the overall operation of the Housekeeping Department with the Executive Housekeeper
Ensure that room and public area cleanliness meets established standards through inspection and follow-up with housekeeping staff
Evaluate housekeeping staff on a daily basis to determine quality of performance and skill
Recommend areas in need of improvement
Discipline employees with intent to improve performance, attitude and appearance
Give employees commendations as warranted
Assist in interviewing potential employee candidates
Hire acceptable candidates and ensure proper training
Continually monitor the status of room availability throughout the day
Inspect all VIP rooms on a daily basis to ensure the highest quality of cleanliness
Inventory cleaning supplies, guest supplies and amenities on a weekly and monthly basis to ensure adequate supply
Assist in the yearly, and monthly budget process
Ensure that all personnel follow the established safety standards and procedures on a consistent basis
Requirements:
High school graduate or equivalent
Two years college preferred
Three years housekeeping experience in a management role required