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We are seeking a hands-on and quality-focused Housekeeping Manager to join the pre-opening team at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Director of Housekeeping, you will assist in overseeing daily operations of guest rooms, public areas, laundry, and housekeeping services while ensuring the highest levels of cleanliness, luxury standards, and personalized service are maintained throughout the resort.
Job Responsibility:
Support the Director of Housekeeping in managing the day-to-day operations of the department, including scheduling, training, and supervising the team
Ensure all guest rooms, public areas, back-of-house, and laundry facilities are maintained to Four Seasons cleanliness and aesthetic standards
Conduct daily inspections of guest rooms and public areas and follow up on quality, maintenance, and service issues
Manage inventory and ordering of housekeeping supplies, linens, and amenities
Assist in training and developing housekeeping staff, focusing on attention to detail, service delivery, and health and safety compliance
Collaborate closely with Front Office, Engineering, and Laundry to ensure smooth room turnovers and guest satisfaction
Handle guest requests and concerns related to housekeeping in a timely and professional manner
Participate in pre-opening activities, including recruitment, training, and operational setup
Requirements:
A bachelor's degree or Diploma in Hospitality Management or a related field
At least 5 years of housekeeping experience
A minimum of 2 years in a supervisory or assistant leadership role, ideally in luxury hospitality
Exceptional attention to detail, with a passion for cleanliness and guest comfort
Strong leadership, organizational, and communication skills
Working knowledge of housekeeping systems and property management systems (e.g., Opera)
Fluency in English is required
What we offer:
Competitive salary in a tax-free environment
Housing and transportation
30 days of vacation plus public holidays
Travel Allowance
Paid home leave tickets
Complimentary meals and uniform cleaning
Medical and life insurance
Employee Assistance Program and worldwide complimentary room nights