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Four Seasons Logo Four Seasons · Hospitality and Tourism

Housekeeping House Attendant

United States, Nashville · Job Posted May 31, 2026
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Job Description

The House Attendant is an integral member of the Housekeeping team, responsible for maintaining the cleanliness of guest floors, public areas, and supporting Room Attendants to ensure an exceptional guest experience. This role requires a strong attention to detail, a commitment to quality, and a passion for delivering genuine hospitality.

Job Responsibility

  • Support Room Attendants by ensuring guest room supplies are fully stocked, and trash and debris are removed efficiently
  • Maintain cleanliness of guest corridors, elevator landings, stairwells, linen rooms, and public areas at all times
  • Stock linen rooms and storage areas with clean linens and supplies
  • Pick up and deliver guest-requested items promptly and professionally
  • Assist in Lobby Attendant and Room Attendant duties during high volume periods or as needed
  • Ensure all linen rooms and storage areas are tidy, properly stocked, and secured when not in use
  • Operate cleaning equipment safely and report any defects or accidents immediately
  • Inspect and maintain equipment to ensure it is clean, organized, and in good working condition
  • Report any damages, maintenance issues, or safety hazards to management promptly
  • Provide genuine hospitality by interacting with guests in a warm, welcoming, and professional manner
  • Identify opportunities to personalize each guest's experience and promote hotel services and amenities
  • Comply with all health and safety policies and report any suspicious activity
  • Carry out additional cleaning or operational duties as assigned
  • Work harmoniously and professionally with all team members

Requirements

  • High School diploma or equivalent experience preferred
  • Previous experience in housekeeping, preferably in a luxury hotel environment, is a plus
  • Strong attention to detail and a solid work ethic
  • Ability to communicate effectively in English
  • Knowledge and ability to safely operate cleaning equipment
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, holidays, and overnights
  • Ability to lift up to 50 lbs
  • Positive attitude and a team-oriented mindset

What we offer

  • Year-round employee engagement and recognition programs
  • Competitive wages and comprehensive benefits including Medical, Dental, Vision, 401(k), and Employee Assistance Program
  • Paid time off including vacation, holidays, and sick pay
  • Disability coverage and life insurance
  • Complimentary employee meals and uniforms (with dry cleaning)
  • Exclusive global travel and employee discount programs with Four Seasons
  • Ongoing training, development, and career growth opportunities
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