Housekeeping Guest Experience Agent Job at Four Seasons (Kyoto)

Style Agent (Housekeeper)

As 'Talent', you represent W lifestyle to our guests. You are the soul behind th...

Location

Switzerland , Verbier

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Prior experience in a 5* hotel in housekeeping
Highly motivated
Fluent in French and English
Detail oriented
Passion for giving guests an exceptional experience
Real interest in the worlds of taste, sound, body, scene, and stance

Job Responsibility

Clean guest rooms in accordance with established quality and performance standards
Clean occupied guest rooms
Clean and reset guest bedroom and bathroom areas
Organize and stock cleaning cart
Organize linen closets on floors assigned

Fulltime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Guest Service Agent

Our Guest Service Agents are the face of the hotel. They greet and welcome every...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Completing or currently studying in Hospitality related course preferred
has previous experience in Front Office Operations
strong background in Front Office or customer service is preferred
is available for shift work on a rotated roster
outstanding written & verbal communication skills
a team player, with flair for guest experience
computer Literate in Microsoft office with previous Experience in Opera PMS will be highly regarded.

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
process all payment types such as room charges, cash, checks, debit, or credit
answer, record, and process all guest calls, messages, requests, questions, or concerns
coordinate with Housekeeping to track readiness of rooms for check-in
communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
supply guests with directions and information regarding property and local areas of interest
run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
complete designated cashier and closing reports in the computer system
cash guests' personal checks and traveler's checks
count bank at the beginning and end of shift

What we offer

Unlimited strategic development and career opportunities
generous accommodation and food and beverage discounts including all properties within the Marriott International group
recognition programs to keep you motivated
the best hotel training opportunities provided
wellbeing and mindfulness programs to ensure you stay healthy.

Parttime

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...

Location

United States , Miami

Salary:

70000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Familiarity with hospitality management systems is a plus

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Annual salary of $70,000 + performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...

Location

United States , Laguna Beach

Salary:

70000.00 - 75000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Familiarity with hospitality management systems is a plus

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Indonesia , Bali Ubud

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins
Process all payment types
Process all check-outs
Answer, record, and process all guest calls
Coordinate with Housekeeping
Communicate parking procedures
Supply guests with directions and information
Run daily reports
Complete designated cashier and closing reports
Cash guests' personal checks and traveler's checks

Fulltime

Westin Club Agent

Westin Club Agent position at The Westin Jakarta, responsible for processing gue...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Additional language skills will be an advantage

Job Responsibility

Process all guest check-ins and check-outs
Handle room assignments and room change/late check-out requests
Secure payment and activate/reissue room keys
Verify and adjust billing for guests
Coordinate with Housekeeping to track room status and guest concerns
Operate telephone switchboard station
Run daily reports and credit card authorization reports
Answer, record, and process all guest calls, requests, questions, or concerns
Arrange transportation for guests/visitors
Count and secure bank at beginning and end of shift

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Commitment to non-discrimination
Wellness-focused work environment
Global team membership

Fulltime

Front Desk Agent

Front Desk Agent position at W Macau - Studio City, part of an integrated resort...

Location

China , Macau

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Career development opportunities

Fulltime

Housekeeping Guest Experience Agent

Four Seasons

Location:
Japan , Kyoto

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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Job Description:

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Requirements:

Additional Information:

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Location:
Japan , Kyoto

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Contract Type:
Not provided

Job Posted:
February 13, 2026