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Housekeeping Generalist

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Four Seasons

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Location:
United States , Carlsbad

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

26.55 USD / Hour
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Job Description:

At Four Seasons Residence Club Aviara, the Housekeeping Generalist is essential to the successful execution of the daily operations at Four Seasons Residence Club Aviara. The Generalist responds to a wide variety of housekeeping requests by accurately assessing the needs and inquires of the operation.

Job Responsibility:

  • Offer to assist owners/guests when requested
  • Handle all guest interactions with the highest level of hospitality and professionalism
  • Utilize a variety of computer systems daily to communicate with internal staff and departments such as HotSOS, and Opera
  • Monitor and respond to fire control panel and emergency and safety situations
  • Perform other tasks or projects as assigned by Residence Club management or staff
  • Assist with inventory, ordering supplies, and monitoring expenditures
  • Act as a liaison to coordinate the efforts of multiple departments including Engineering and Front Office
  • Run room reports, prioritize room cleaning, and update the status of departing guest rooms
  • Ensures communication and follow-up on any problems, guest requests, or special requirements
  • Inspect Guest Villas as assigned and in accordance with Residence Club standards
  • Clean, dust, and sanitize all areas of the Guest Villa
  • Make bed, vacuum carpet and clean marble and tile areas
  • Complete inspection of all arrival rooms to ensure it is ready for guest arrival
  • Restock used amenities such as shampoo, lotions, cotton balls, stationery and pens
  • Inventory and maintain the cleanliness of all linen closets, stairwells and service elevator
  • Resupply guest room supplies in the linen closet and armoires daily
  • Deliver and pick-up guest request items when assigned
  • Deliver linen from the Meadows to the linen closets, including armoires, as needed
  • Spot clean furniture and carpets as instructed
  • Maintain the cleanliness of the stairwells and service elevator areas

Requirements:

  • Reading, writing and oral proficiency in the English language
  • Previous hospitality housekeeping experience
  • Driving a company vehicle is an essential function of this role, a valid California Driver's License is necessary
What we offer:
  • 401(k) Retirement Savings Plan
  • Excellent training and development opportunities
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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