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Housekeeping Generalist

United States, Carlsbad 26.55 USD / Hour · Job Posted May 05, 2026
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Job Description

At Four Seasons Residence Club Aviara, the Housekeeping Generalist is essential to the successful execution of the daily operations at Four Seasons Residence Club Aviara. The Generalist responds to a wide variety of housekeeping requests by accurately assessing the needs and inquires of the operation.

Job Responsibility

  • Offer to assist owners/guests when requested
  • Handle all guest interactions with the highest level of hospitality and professionalism
  • Utilize a variety of computer systems daily to communicate with internal staff and departments such as HotSOS, and Opera
  • Monitor and respond to fire control panel and emergency and safety situations
  • Perform other tasks or projects as assigned by Residence Club management or staff
  • Assist with inventory, ordering supplies, and monitoring expenditures
  • Act as a liaison to coordinate the efforts of multiple departments including Engineering and Front Office
  • Run room reports, prioritize room cleaning, and update the status of departing guest rooms
  • Ensures communication and follow-up on any problems, guest requests, or special requirements
  • Inspect Guest Villas as assigned and in accordance with Residence Club standards
  • Clean, dust, and sanitize all areas of the Guest Villa
  • Make bed, vacuum carpet and clean marble and tile areas
  • Complete inspection of all arrival rooms to ensure it is ready for guest arrival
  • Restock used amenities such as shampoo, lotions, cotton balls, stationery and pens
  • Inventory and maintain the cleanliness of all linen closets, stairwells and service elevator
  • Resupply guest room supplies in the linen closet and armoires daily
  • Deliver and pick-up guest request items when assigned
  • Deliver linen from the Meadows to the linen closets, including armoires, as needed
  • Spot clean furniture and carpets as instructed
  • Maintain the cleanliness of the stairwells and service elevator areas

Requirements

  • Reading, writing and oral proficiency in the English language
  • Previous hospitality housekeeping experience
  • Driving a company vehicle is an essential function of this role, a valid California Driver's License is necessary

What we offer

  • 401(k) Retirement Savings Plan
  • Excellent training and development opportunities
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

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