Housekeeping Floor Supervisor Job at SOFITEL (Cologne)

Floor Supervisor

The Floor Supervisor position at JW Marriott Khao Lak Resort & Spa encompasses e...

Location

Thailand , Khao Lak

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Ensure a safe work place
follow company policies and procedures
maintain confidentiality
uphold quality standards
ensure uniform, personal appearance, and communications are professional
stand, sit or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Job Responsibility

Deliver guest requests
stock carts
clean rooms and public spaces
maintain the appearance and cleanliness of the hotel
uphold and build upon the legacy of hospitality service.

What we offer

Opportunities for training and development
recognition
camaraderie with diverse co-workers
focus on holistic well-being
equal opportunity environment
celebration of unique backgrounds.

Fulltime

Room Attendant

We are seeking a committed and passionate hospitality professional to attend to ...

Location

United States , Scottsdale

Salary:

20.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Housekeeping experience desirable
Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, position self to reach corners on floors and high places
observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
Lift, carry and position loads of at least 25lbs.

Job Responsibility

Cleans and vacuums guests’ rooms
collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards.
Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc)
Update daily assignment sheet with rooms completed and note robes missing.
Report missing items such as: robes, cotton boxes, blotters to the office.
Report items left behind by a guest to the office and bring items to manager or property designated individual
Use proper materials and cleaning products designated by the housekeeping department.
Maintain equipment in a clean and safe condition.
Ensure Housekeeping closet on the floor is clean and tidy.
Perform other duties and special daily tasks as assigned by Housekeeping Supervisor, Housekeeping Manager, and/or Executive Housekeeper.

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Housekeeper

We are seeking a committed and passionate hospitality professional to attend to ...

Location

United States , Cincinnati

Salary:

15.00 - 18.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Housekeeping experience desirable
Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, position self to reach corners on floors and high places
observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
Lift, carry and position loads of at least 25lbs.

Job Responsibility

Cleans and vacuums guests’ rooms
collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards.
Report any room deficiencies (light bulbs, broken items etc)
Update daily assignment sheet with rooms completed and notes of any pertinent information.
Report missing items such as: robes, cotton boxes, blotters to the office.
Report items left behind by a guest to the office and bring items to Security.
Use proper materials and cleaning products designated by the housekeeping department.
Maintain equipment in a clean and safe condition.
Ensure Housekeeping closet on the floor is clean and tidy.
Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper.

What we offer

Free Parking or Free Monthly Bus Pass
comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Housekeeping Supervisor

The Four Seasons Hotel Seoul is looking for Housekeeping Supervisor, who shares ...

Location

South Korea , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 2 years prior experience in a housekeeping supervisor role required in hospitality, service or luxury industry
Work experience as a Housekeeping Supervisor or similar role
Hands-on experience with cleaning and maintenance tasks for large organizations
Must have solid knowledge of hotel operations, including proficiency in Hotel property management systems required
Knowledge of Opera preferred
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Flexibility to work various shifts, including evenings and weekends
Above average communication skills - verbal and written- required
Knowledge of another language(s) preferred

Job Responsibility

Manages and control employee uniform including inventory, condition checks, purchase order and communication with other departments
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Responds to all guest requests in an accurate and timely manner
Interaction with guest will be in person and by phone
Manages the overall cleanliness of the Hotel, both guestrooms and public
Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees
Responds swiftly and effectively in any hotel emergency or safety situation

Fulltime

Housekeeping Coordinator

Handle all calls into the housekeeping department and ensure all guest requests ...

Location

United States of America , Río Grande, Puerto Rico

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Prior experience preferred but not required
Ability to read, write and speak English

Job Responsibility

Open the department in the morning shift, print all needed reports including hotel operations overview, daily event reports, trace reports in Opera
Read the handover from previous day and action
Create daily work assignments for Room Attendant and Turndown Attendant in designated computer systems
Issues the daily work assignments, Trace and Events reports as well as Hotel Overview report to Lobby Attendants, Housemen and Supervisors
Ensures that all special set ups in guestrooms, guest requests, group and event movement as well as daily projects are highlighted on the assignments as well as verbally to the staff member
Monitor that all Housekeeping, Laundry & Valet and Engineering service requests from guests will be actioned and completed in a timely manner and follow up if needed to ensure request has been completed
Updates daily the Power Point briefing slides shows for the Morning and Evening Housekeeping briefings after consulting with the Housekeeping Management and Supervisor team
Check status of stayover rooms and arrival rooms and move rooms around in Room Attendant assignments and ensures all rooms are cleaned and inspected by 3pm
Bring to the attention of Housekeeping management should the possibility arise that not all rooms will be completed by 3pm
Manage Day Service and Turndown Service and contact all guests who have a “Do not disturb” through available channels such as Four Seasons Chat, emails or written notes

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Housekeeping Supervisor

Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale,...

Location

United States , Paradise Valley

Salary:

24.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Prior Housekeeping Supervisor experience required
Reading, writing and oral proficiency in the English language
Knowledge of the tasks performed by the Housekeeping Attendants
Familiar with the employee handbook, training manual, and job descriptions of all AM/P.M. Housekeepers and House persons
Must adhere to practices of occupational safety and health including wearing personal protective equipment when required
Standing, squatting, walking, climbing stairs
Requires extending arms, bending and stooping to reach materials
Work in temperature extremes of heat, cold, inclement weather
Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook
Appearance must always be neat, clean and professional

Job Responsibility

Follow proper payroll and key procedures
Collect room and floor status report sheets for assigned work areas and assign room to Housekeepers as needed
Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms
Make recommendations and follow through on conflict resolution, coaching and counseling, and, when appropriate, disciplinary action for assigned staff
Provide excellent guest service in all areas of responsibility
Inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to insure the standards are being achieved by each employee
Monitor the performance of floor house persons so there are sufficient supplies on the guest floor and the hallways, stairwells, elevator, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards
Interpret all departmental policies, procedures, and standards established by the Director of Housekeeping and Mountain Shadows
Coordinate work orders in assigned areas and follow up on inspections
Handle all lost and found items according to procedure

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
401k with a company match
recognition programs

Fulltime