Housekeeping Floor Supervisor Job at SOFITEL (Cologne)

Floor Supervisor

The Floor Supervisor position at JW Marriott Khao Lak Resort & Spa encompasses e...

Location

Thailand , Khao Lak

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Ensure a safe work place
follow company policies and procedures
maintain confidentiality
uphold quality standards
ensure uniform, personal appearance, and communications are professional
stand, sit or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Job Responsibility

Deliver guest requests
stock carts
clean rooms and public spaces
maintain the appearance and cleanliness of the hotel
uphold and build upon the legacy of hospitality service.

What we offer

Opportunities for training and development
recognition
camaraderie with diverse co-workers
focus on holistic well-being
equal opportunity environment
celebration of unique backgrounds.

Fulltime

Hotel Cleanliness Supervisor

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively d...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

To be able to conduct departmental opening up / closing down procedures according to shift allocation
To supervise the work of the room attendants and all supervisors
To ensure any V.I.P or special requirements are provided and are ready for guests on arrival
To check public areas and to offer help where needed
To assist with the deep cleaning of public areas and to help in the floor care
To help to oversee with the Supervisors the coordination of training and orientation on all housekeeping associates
To attend or hold training sessions when required
To assist with standard bedroom checks at all levels including team leaders
To carry out Brand Standard checks within the department
To provide assistance, support and training to all levels of Housekeeping team

Job Responsibility

Supervise the work of room attendants and supervisors
Check V.I.P Bedrooms
Check public areas
Assist with deep cleaning of public areas and floor care
Oversee training coordination
Conduct standard bedroom checks
Carry out Brand Standard checks
Provide assistance, support and training
Assist with team meetings and staff appraisals
Build and maintain an efficient team

What we offer

Accommodation
Meals on duty
Transportation
World class training and development
Recognition programs
Discounted accommodation in over 8,000 hotels
Discounted food & drink
Discounts for friends and family
Unlimited career opportunities
Medical and Life insurance

Fulltime

Housekeeping Supervisor

The Four Seasons Hotel Seoul is looking for Housekeeping Supervisor, who shares ...

Location

South Korea , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 2 years prior experience in a housekeeping supervisor role required in hospitality, service or luxury industry
Work experience as a Housekeeping Supervisor or similar role
Hands-on experience with cleaning and maintenance tasks for large organizations
Must have solid knowledge of hotel operations, including proficiency in Hotel property management systems required
Knowledge of Opera preferred
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Flexibility to work various shifts, including evenings and weekends
Above average communication skills - verbal and written- required
Knowledge of another language(s) preferred

Job Responsibility

Manages and control employee uniform including inventory, condition checks, purchase order and communication with other departments
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Responds to all guest requests in an accurate and timely manner
Interaction with guest will be in person and by phone
Manages the overall cleanliness of the Hotel, both guestrooms and public
Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees
Responds swiftly and effectively in any hotel emergency or safety situation

Fulltime

Housekeeping Coordinator

Handle all calls into the housekeeping department and ensure all guest requests ...

Location

United States of America , Río Grande, Puerto Rico

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Prior experience preferred but not required
Ability to read, write and speak English

Job Responsibility

Open the department in the morning shift, print all needed reports including hotel operations overview, daily event reports, trace reports in Opera
Read the handover from previous day and action
Create daily work assignments for Room Attendant and Turndown Attendant in designated computer systems
Issues the daily work assignments, Trace and Events reports as well as Hotel Overview report to Lobby Attendants, Housemen and Supervisors
Ensures that all special set ups in guestrooms, guest requests, group and event movement as well as daily projects are highlighted on the assignments as well as verbally to the staff member
Monitor that all Housekeeping, Laundry & Valet and Engineering service requests from guests will be actioned and completed in a timely manner and follow up if needed to ensure request has been completed
Updates daily the Power Point briefing slides shows for the Morning and Evening Housekeeping briefings after consulting with the Housekeeping Management and Supervisor team
Check status of stayover rooms and arrival rooms and move rooms around in Room Attendant assignments and ensures all rooms are cleaned and inspected by 3pm
Bring to the attention of Housekeeping management should the possibility arise that not all rooms will be completed by 3pm
Manage Day Service and Turndown Service and contact all guests who have a “Do not disturb” through available channels such as Four Seasons Chat, emails or written notes

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime