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You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required.
Job Responsibility:
Coordinate with site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc
Assist Team Manager/Property Manager with assigned projects
Take daily property rounds
Coordinate with team to close matters related to cleaning
Maintain daily/monthly reports (DMR and MMR)
Schedule weekly vendor meetings
Maintain/prepare monthly attendance summary record for salary
Ensure customer queries are investigated and resolved
Develop and mentor new and subordinate vendor staff
Assist in improving and monitoring procedures for cost-effective services
Assist in preparing documentation of standard policies and procedures
Plan, schedule, inspect and assign work to subordinate supervisors/teams
Manage landscaping and gardening
Regularly brief all staff regarding duties and work areas
Prepare and implement various checklists
Ensure housekeeping staff is well groomed
Monitor cleaning standards
Ensure janitor closets and storage areas are maintained
Take customer feedback
Requirements:
Degree/Diploma or relevant educational background in hotel management/hospitality