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Housekeeping Dispatcher

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South Seas

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Location:
United States , Captiva

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

20.00 USD / Hour
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Job Description:

The Housekeeping Dispatcher provides critical administrative and operational support to the Housekeeping Department, ensuring efficient daily operations and clear communication across departments. This role serves as a central hub between housekeeping leadership, room attendants, front desk, maintenance, and guest services to help deliver a seamless guest experience. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced resort environment while maintaining a high level of professionalism and service.

Job Responsibility:

  • Coordinate daily housekeeping operations, including room assignments, priorities, and status updates
  • Maintain accurate room status and notes within the property management system (PMS)
  • Serve as a primary point of contact between Housekeeping, Front Desk, Maintenance, and Guest Services
  • Track arrivals, departures, stayovers, rush rooms, and special guest requests
  • Log, dispatch, and follow up on maintenance and housekeeping service requests
  • Assist with scheduling support, attendance tracking, and departmental reporting
  • Respond to internal and guest inquiries related to housekeeping in a professional manner
  • Support inventory tracking of housekeeping supplies and amenities
  • Maintain organized records, logs, and operational documentation
  • Assist housekeeping leadership with administrative tasks and special projects as needed

Requirements:

  • High School Diploma or equivalent
  • Must have a valid Drivers License, motor vehicle background check will be completed
  • Prior experience in hospitality, housekeeping, or hotel operations preferred
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to work effectively in a fast-paced, high-volume environment
  • Proficiency with computers and basic office applications
  • High attention to detail and strong follow-through
  • Flexible schedule, including weekends and holidays

Nice to have:

  • Experience in a resort or large hotel environment
  • Familiarity with housekeeping operations and guest service standards
  • Bilingual (English/Spanish) a plus
What we offer:
  • Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4
  • Commuter and Company-paid Toll Programs
  • Complimentary Shift Meal

Additional Information:

Job Posted:
January 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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