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The Housekeeping Coordinator position involves assisting the housekeeping management, organizing tasks between departments, addressing discrepancies in room status, and maintaining quality and service standards at the Sheraton Gateway Hotel in Toronto.
Job Responsibility:
Run sold room reports
Verify room status
Determine discrepant rooms
Prioritize room cleaning
Update status of departing guest rooms
Act as a liaison between departments
Document and resolve issues with discrepant rooms
Prepare and distribute room assignments
Record, monitor, and update ‘Do Not Disturb’ room list
Ensure vacant dirty rooms are cleaned on time
Assign rush rooms
Complete required paperwork
Report maintenance problems
Maintain confidentiality
Welcome and address guests
Ensure adherence to quality standards
Develop and maintain positive work relationships
Prepare and review written documents
Enter and locate work-related information using computers
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