Housekeeping Coordinator, Marriott Bonvoy

Housekeeping Coordinator

Marriott Bonvoy

Location:
China, Macau

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Housekeeping Coordinator position at JW Marriott Hotel Macau, responsible for coordinating room status, managing housekeeping activities, and serving as liaison between departments to ensure excellent guest service and hotel operations.

Job Responsibility:

Run sold room reports and verify room status
Determine discrepant rooms and prioritize room cleaning
Update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure vacant dirty rooms are cleaned by necessary time
Assign rush rooms and rooms previously on 'Do Not Disturb' list
Complete required Housekeeping paperwork
Follow company safety and security policies
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Maintain professional uniform and appearance
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Ensure adherence to quality expectations
Develop positive working relationships
Support team to reach common goals
Use clear and professional language
Enter work-related information using computers
Stand, sit, or walk for extended periods
Move, lift, carry objects up to 10 pounds

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse co-workers
Part of global luxury hotel portfolio
Equal opportunity employer
Celebrating unique backgrounds and experiences

Additional Information:

Job Posted:
October 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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