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Housekeeping Coordinator

United Kingdom, London Employment contract · Job Posted May 29, 2026
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Job Responsibility

  • Run daily room reports, verify room status and identify discrepancies
  • Coordinate room assignments, prioritising cleaning schedules based on operational needs
  • Update the status of departing guest rooms and ensure timely turnover
  • Document and resolve discrepancies in collaboration with the Front Office team
  • Prepare and distribute daily room assignments to Housekeeping associates
  • Ensure vacant dirty rooms are cleaned within required timelines, assigning rush rooms as needed
  • Act as a liaison between Housekeeping, Engineering, Front Office and Laundry departments
  • Track and communicate daily operational updates, ensuring clear handover between shifts
  • Complete and maintain all housekeeping documentation accurately
  • Support Housekeeping management in coordinating day‑to‑day departmental activities
  • Respond to guest requests and operational queries promptly and professionally
  • Ensure compliance with company policies, safety procedures and quality standards
  • Maintain confidentiality of information and uphold professional standards at all times

Requirements

  • Previous experience in housekeeping or hotel operations, ideally within a luxury environment
  • Strong organisational and multitasking skills
  • Excellent attention to detail and accuracy
  • Ability to manage priorities and work under pressure
  • Good communication and interpersonal skills
  • Proficiency in computer systems and hotel management software (advantageous)
  • A collaborative mindset with the ability to work across departments
  • Professional presentation and a strong sense of responsibility

What we offer

  • Competitive salary
  • Workplace pension
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub's exclusive retail, wellness and travel privileges
  • Friends & Family preferred rates at Marriott hotels worldwide
  • Clear pathway for internal promotions and transfers
  • Cross-department training
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience
  • Employee Assistance Programme
  • Complimentary meals on duty
  • Food & Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated
  • Vibrant social calendar with team events and engagement activities

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