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Housekeeping Coordinator position at Courtyard by Marriott Phuket Chalong Bay Resort responsible for coordinating room status, managing daily housekeeping activities, and serving as liaison between departments to ensure efficient hotel operations.
Job Responsibility:
Run sold room reports and verify room status
Determine discrepant rooms and prioritize room cleaning
Update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure vacant dirty rooms are cleaned by necessary time
Assign rush rooms and rooms previously on 'Do Not Disturb' list
Complete required Housekeeping paperwork
Follow company safety and security policies and procedures
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Ensure adherence to quality expectations and standards
Develop and maintain positive working relationships with others
Support team to reach common goals
Enter and locate work-related information using computers
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull objects up to 10 pounds
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