Housekeeping Coordinator

• Record every telephone/radio call in a log book/database
• Handle all guest requests for the Laundry/Valet Department
• Utilize all systems that relate to Housekeeping on a daily basis: Opera, Word, Golden, Excel, HotSOS, REX, and Outlook
• Assign room assignment boards (Self Inspector Attendants) in REX or Opera
• Organize the Housekeeping office ensuring files are updated
• Prepare the room discrepancy report, record any issues in guest experience and rooms and inform the Housekeeping management and Engineering teams to ensure issues are resolved

• The ability to read, write and speak English
• The ability to utilize the telephones adhering to Four Seasons standards
• The ability to expedite any guest requests as quickly as possible and notify Housekeeping management of any glitches
• The ability to assist Housekeeping management in administrative work as directed
• The ability to perform other tasks or projects as assigned by hotel management and staff
• The ability to utilize computer systems such as HotSOS, Opera, Golden, and Microsoft Office Suite
• Previous experience in Housekeeping preferred, but not required

The ability to speak Spanish and/or Haitian Creole is a plus, but not required

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel