Housekeeping Coordinator, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Miami

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This job involves coordinating daily housekeeping operations, ensuring rooms meet cleanliness standards, and addressing guest service needs. You will work as part of the luxury-oriented Ritz-Carlton team, exemplifying the Gold Standards and maintaining the highest level of service.

Job Responsibility:

Ensure uniform and personal appearance are clean and professional
welcome and acknowledge all guests
ensure adherence to quality expectations
listen and respond to the concerns of other employees
support team to reach common goals
speak clearly and professionally
prepare and review written documents accurately
perform other reasonable job duties as requested.

Requirements:

Run sold room reports
verify room status
determine discrepant rooms
prioritize room cleaning
update status of departing guest rooms
assist Housekeeping management in managing daily activities
act as a liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
document and resolve issues with discrepant rooms with the Front Desk
prepare and distribute room assignments to Housekeeping staff
record, monitor, and update list of ‘Do Not Disturb’ rooms
ensure that vacant dirty rooms are cleaned on time
assign rush rooms and rooms previously on the ‘Do Not Disturb’ list
complete required Housekeeping paperwork
follow company and safety/security policies and procedures
report maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
maintain confidentiality of proprietary information
protect company assets
anticipate and address guests’ service needs
develop and maintain positive working relationships
enter and locate work-related information using computers
stand, sit, or walk for an extended period of time
move, lift, carry, push, pull objects weighing less than or equal to 10 pounds without assistance.

Nice to have:

Education: High school diploma or G.E.D. equivalent
at least 1 year of related work experience.

What we offer:

Working at The Ritz-Carlton, a global brand leader in luxury hospitality
learning and exemplifying The Gold Standards
opportunity to join a diverse and inclusive work environment.

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Coordinator