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Housekeeping Coordinator

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IAG GBS

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Location:
Saudi Arabia , Makkah

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Housekeeping Coordinator position at Swissôtel Al Maqam, a five-star hotel in Makkah, part of the Abraj Al Bait complex, overlooking the Ka’aba and the Grand Mosque. The role involves overseeing the housekeeping office, providing administrative support, and ensuring high service standards.

Job Responsibility:

  • Consistently offer professional, friendly and engaging service
  • Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately
  • Process requests and delegates work assignments in a timely manner
  • Oversee day-to-day work-flow of the Housekeeping office and ensure service standards are followed
  • Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc.
  • Manage all shipping and receiving for Owners, Guests and Colleagues
  • Provide administrative support to all areas of the Housekeeping department
  • Work closely with all departments within the Lodge, communicating day to day updates and changes
  • Address guest concerns and react quickly, logging and notifying proper departments as required
  • Work closely with the Maintenance department to address necessary repairs
  • Balance operational, administrative and Colleague needs
  • Follow department policies, procedures and service standards
  • Follow all safety and sanitation policies
  • Other duties as assigned

Requirements:

  • Bachelor’s degree from an accredited university preferred
  • Proficient in English (verbal & written) required
  • Experience with Hotel Property Management System an asset
  • Strong organizational, supervisory and communication skills
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work successfully in high stress and fast paced situations
  • Effective problem solving abilities
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision

Nice to have:

  • Prior experience working with Opera or a related system
  • Fluency in English

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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