Housekeeping Coordinator

• Act as the main point of contact in the Housekeeping Operation
• Assign rooms to Room Attendants
• Dispatch Houseman and Runners on requests
• Support the overall day-to-day efficiency of the Housekeeping Operation
• Record every telephone call in a log book/database noting the action taken, who is responsible and whom the call was received by
• Handle guest requests (highest priority)
• Transfer calls to various departments
• Use the paging system to page for various employees
• Organize the Housekeeping office, ensure files are updated, make photocopies, word processing and other administrative tasks
• Take key inventory to ensure all section keys/master keys are accounted for
• Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System
• Assign sections to House Attendants and Supervisors
• Assign pagers and keys
• Prepare discrepancy report
• Monitor number of rooms being released
• Track all guest requested items
• Maintain lost and found log book/database
• Record all engineering deficiencies in a log book/database

• High level of attention to detail
• Strong work ethic
• Strong communication skills
• Strong computer skills
• Willingness to work a flexible schedule including evenings, weekends and holidays
• Excellent personal presentation and interpersonal skills
• Legal work authorization in the United States

Previous experience with Opera

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage