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Four Seasons Logo Four Seasons · Hospitality and Tourism

Housekeeping Coordinator/Floor Supervisor

United States of America, Lana'i city, Hawaii 29.91 USD / Hour · Job Posted March 05, 2026

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Job Description

The Housekeeping Coordinator/Floor Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel. We seek detail-oriented individuals with a strong work ethic. This role involves direct interaction with guests and management, requiring excellent communication, multitasking, and prioritization skills.

Job Responsibility

  • Oversee daily operations of guest room cleaning and servicing on assigned floors
  • Supervise and support Room Attendants and Housepersons, ensuring tasks are completed efficiently and to standard
  • Conduct detailed inspections of cleaned guest rooms to ensure adherence to cleanliness, presentation, and maintenance standards
  • Ensure all housekeeping procedures comply with health and safety regulations
  • Support training of new team members and uphold service culture in daily operations
  • Handle guest concerns or requests on the floor with professionalism and a focus on resolution
  • Support daily housekeeping office operations, including opening, closing & administrative duties, accurate room-status updates, report preparation, key/radio control, and coordination of guest requests while supporting supervisors with inspections and service recovery
  • Elevate guest and team experience by maintaining high cleanliness standards, resolving guest concerns professionally, collaborating across departments, ensuring smooth shift handovers, and demonstrating comprehensive knowledge of all housekeeping roles

Requirements

  • Successful candidate must possess legal work authorization in United States
  • Ability to stand for extended periods, lift up to 35lbs, and push/pull as needed during shifts
  • Weekend and holiday availability required

What we offer

  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self
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