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Legends Global Logo Legends Global · Hospitality and Tourism

Housekeeping Command Post Operator

United States, New Orleans · Job Posted February 19, 2026
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Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Janitorial Command Post Representative for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Responsible for communication and direction of all Housekeeping personnel.

Job Responsibility

  • Maintain an accurate log of events that occur pre-event, during event, and post-event
  • Dispatching all essential Housekeeping personnel for event incidents and being the central information point for all event information
  • Responsible for providing leadership and guidance to the Housekeeping Supervisors and taking direction from the command post captain or Event Coordinator for designated events
  • Text issues through IMS devise and being responsible for having the issues resolved in a timely manner
  • Monitor all radio transmissions on the Housekeeping radio channel
  • Radio to event staff any spills for them to clean up immediately
  • Ensure that incidents are documented in the IMS dispatch queue and the proper departments have been advised of the incident
  • Ensure that Housekeeping Supervisors are aware of all issues pre-event, during the event, and post-event that affect the Housekeeping operations
  • Confirm with Housekeeping Supervisors of redeployments for egress assignments
  • Prior to leaving command post, ensuring all department incidents have been completed, log out of ISS 24/7 website, and turn off all technical equipment
  • All other duties as assigned

Requirements

  • Must be at least 18 years of age
  • Must successfully pass a criminal background check
  • Must be accessible, attentive to details, and proactive
  • Ability to multi-task and maintain calm in stressful situations
  • Professional demeanor and demonstrates radio etiquette
  • Excellent written and verbal communication skills
  • Computer literate and accurate typing skills
  • Able to work nights, weekends, and holidays as needed
  • High School diploma or equivalent
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