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Four Seasons Hotel Kuala Lumpur is looking for a motivated and energetic Housekeeping Attendant to service the Rooms, who shares a passion for providing excellent service. Housekeeping Attendant is an essential member of the Rooms Division team dedicated to providing exceptional quality and service to our guests. The Housekeeping team works tirelessly behind the scenes making sure that every Guest Room and Public Area is impeccable at all times.
Job Responsibility:
Maintain cleanliness of all guest rooms and/or private residences (vacuuming, dusting, cleaning surfaces)
Monitor guestroom equipment to ensure all items are in working order
Complete assigned number of rooms to clean during a shift
Participate in detail cleaning of guestrooms as assigned (Perfect Room Program)
Remove and replace dirty towels and sheets
Sanitize all areas of the guestroom (bedroom, living room, dining room, bathroom, kitchen) according to procedure
Make bed
Remove room service trays, dishes, and carts to service landings
Stock guestroom linen in appropriate storage areas on guest floors
Retrieve and deliver guest requests as needed
Replenish guest amenities
Refill coffee/tea supplies and mini-bar items
Place rooms in turndown status as assigned
Inspect and release own rooms, ensuring adherence to all standards
Requirements:
Minimum of 1-2 years of experience in a similar role in an international hotel or resort
Must speak, read, and write Bahasa Malaysia
Must be fluent in English
Must have the right to work in Malaysia
High level of attention to detail
Strong work ethic
Ability to multitask and prioritize
Comfortable around chemicals and machines with the ability to learn their operation
Firm knowledge of housekeeping operations
What we offer:
Opportunity to be part of a cohesive team with opportunities to learn, grow, and develop
Engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Work for a company ranked in FORTUNE Magazine’s 100 Best Companies to work for