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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Housekeeping Attendant

United Kingdom, London · Job Posted May 30, 2026
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Job Description

As Housekeeping Attendant, you will play a key role in creating a refined and welcoming environment for our guests, ensuring every guest room and public area reflects the exceptional standards of the St. Regis brand. More than maintaining cleanliness, you will contribute to delivering memorable guest experiences through attention to detail, care and a commitment to excellence. This role is ideal for a detail-driven and service-focused individual who takes pride in maintaining impeccable presentation standards within a luxury hospitality environment.

Job Responsibility

  • Clean and maintain guest rooms, corridors and public areas to the highest standards
  • Ensure all guest rooms are fully replenished with amenities, linens and supplies
  • Respond promptly and professionally to guest requests and housekeeping enquiries
  • Maintain housekeeping carts, storage areas and equipment in a clean and organised manner
  • Follow all housekeeping procedures and brand presentation standards consistently
  • Report maintenance issues, safety concerns or damaged items promptly
  • Ensure all assigned areas are maintained in a safe, clean and welcoming condition
  • Support deep cleaning and special cleaning projects as required
  • Maintain confidentiality of guest information and hotel operations at all times
  • Work collaboratively with Housekeeping and other operational departments to ensure seamless service delivery
  • Uphold all health, safety and hygiene procedures and company policies

Requirements

  • Previous housekeeping or cleaning experience, ideally within a luxury hotel environment
  • Strong attention to detail and commitment to presentation and cleanliness standards
  • Ability to work efficiently in a fast-paced, high-standards environment
  • Good organisational and time-management skills
  • A proactive mindset, with the ability to anticipate operational needs
  • Strong communication and teamwork skills
  • Professional presentation and a positive, service-driven attitude
  • Physical capability to carry out the operational demands of the role

What we offer

  • Competitive salary designed to recognise excellence
  • Enhanced pension
  • Life assurance
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub's exclusive retail, wellness and travel privileges
  • Friends & Family preferred rates at Marriott hotels worldwide
  • Clear pathway for internal promotions and transfers
  • Cross-department training to refine your craft and broaden your expertise
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience shaping the future of the property
  • Private Medical Insurance
  • Employee Assistance Programme
  • Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
  • Food & Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives and wellness activities
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
  • Vibrant social calendar with team events and engagement activities
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