Housekeeping Associate, Marriott Bonvoy

Marriott Bonvoy

Location:
Sri Lanka, Colombo

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Respond promptly to guest and departmental requests; clean and maintain guest rooms and bathrooms; replace amenities, linens, and supplies; ensure cleanliness and functionality of room appliances; follow all company and safety policies; address guest service needs professionally; complete training and certifications; maintain personal and uniform cleanliness.

Job Responsibility:

Clean and maintain guest rooms
replace linens, terry, and amenities
ensure all appliances are functional
remove trash and room service items
vacuum and perform floor care duties
follow safety and company protocols
address guest service needs
assist individuals with disabilities
support the team and adhere to quality standards
report maintenance and safety issues
perform other duties as required.

Requirements:

Respond promptly to requests from guests and other departments
fill cart with supplies and transport cart to assigned area
enter guest rooms following procedures for gaining access and ensuring vacancy before entering
replace guest amenities and supplies in rooms
replace dirty linens and terry with clean items
make beds and fold terry
clean bathrooms
remove trash, dirty linen, and room service items
check that all appliances are present in the room and working order
straighten desk items, furniture, and appliances
dust, polish, and remove marks from walls and furnishings
vacuum carpets and perform floor care duties
follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
support team to reach common goals
ensure adherence to quality expectations and standards
move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
push and pull a loaded housekeeping cart and other equipment over sloping and uneven surfaces
reach overhead and below the knees, including bending, twisting, pulling, and stooping
stand, sit, kneel, or walk for an extended work shift
grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
perform other reasonable job duties as requested by supervisors.

What we offer:

Being part of a global community
fostering inclusion and diversity
potential for career growth in Marriott International brands.

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Associate