Housekeeping Associate, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Mumbai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Housekeeping Associate at The Westin Mumbai Garden City is responsible for managing daily housekeeping activities, coordinating with other departments, ensuring guest satisfaction, and maintaining company standards. The role requires attention to detail, strong communication skills, and the ability to work in a team.

Job Responsibility:

Run sold room reports
Verify room status
Determine discrepant rooms
Prioritize room cleaning
Update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of ‘Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time
Assign rush rooms and rooms previously on the ‘Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Ensure adherence to quality expectations and standards
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Enter and locate work-related information using computers
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Nice to have:

Passionate
Active
Optimistic
Adventurous

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Committed to non-discrimination
Empowering guests to regain control and enhance their well-being
Passionate and engaged associates
Embrace own well-being practices both on and off property

Additional Information:

Job Posted:
July 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Associate