Housekeeping Assistant Manager

• Support the housekeeping leadership team in overseeing daily operations, ensuring smooth execution and adherence to brand standards
• Supervise and provide hands-on support to a team of approximately [# of team members], including scheduling, task assignment, and performance management
• Assist in recruiting, onboarding, and training new team members to maintain a high-performance, service-oriented culture
• Monitor the quality and consistency of room cleanliness and condition, ensuring guest satisfaction and operational efficiency
• Conduct daily inspections and audits in assigned areas to ensure compliance with safety, cleanliness, and brand expectations
• Address guest or resident concerns promptly and professionally, resolving issues with empathy and sound judgment
• Collaborate with other departments (e.g., Engineering, Front Office, Security) to support cross-functional goals and operational needs
• Maintain accurate administrative records including schedules, timekeeping, supply usage, and incident reports
• Lead and participate in daily briefings, department meetings, and ongoing training initiatives
• Act as Manager on Duty for the department in the absence of the [Department Head]

• At least 1 – 2 years of housekeeping or front office experience, preferably in a luxury hotel or resort
• Excellent personal presentation and interpersonal skills
• Extensive knowledge of luxury standards
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
• Willing to work in a fast-paced environment
• Ability to operate all computer equipment necessary to perform the job
• knowledge of Opera, HotSOS, and Microsoft Office preferred/is a plus
• Excellent communication and interpersonal skills
• ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
• Ability to lift, carry, and move up to 30 lbs
• Ability to stand and walk for extended periods of time

Knowledge of Opera, HotSOS, and Microsoft Office

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals