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Housekeeping Aide

Mexico, Mexico City · Job Posted July 03, 2026
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Job Responsibility

  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Post caution signs
  • Contact other departments directly for urgent repairs
  • Deliver guest requests and set up furniture items in guest rooms as requested
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
  • Clean, maintain, and store cleaning equipment
  • Follow all company and safety and security policies and procedures
  • report any maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests' service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards

Requirements

  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Post caution signs
  • Contact other departments directly for urgent repairs
  • Deliver guest requests and set up furniture items in guest rooms as requested
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
  • Clean, maintain, and store cleaning equipment
  • Follow all company and safety and security policies and procedures
  • report any maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests' service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces
  • Move up and down a ladder
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Perform other reasonable job duties as requested by Supervisors

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