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Housekeeping Aide

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Ningbo

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The role of Housekeeping Aide at Sheraton Ningbo Hotel involves cleaning, maintenance, and guest service tasks. Candidates are expected to follow safety standards, maintain professional behavior, and perform physical tasks required by the housekeeping role. This position is with the Sheraton brand under Marriott International, which values inclusivity and team collaboration.

Job Responsibility:

  • Respond promptly to requests from guests and other departments
  • identify and report preventative maintenance issues
  • contact other departments directly for urgent repairs
  • deliver guest requests
  • set up furniture items
  • remove items from hallways and transport to service areas
  • clean, maintain, and store cleaning equipment
  • maintain professional appearance
  • anticipate and address guests’ service needs
  • ensure adherence to quality expectations
  • move, lift, carry, or place objects of varying sizes
  • follow company policies and procedures
  • ensure safety standards are met.

Requirements:

  • Respond promptly to requests from guests and other departments
  • identify and report preventative or other maintenance issues in public areas or guest rooms
  • post caution signs
  • contact other departments directly for urgent repairs
  • deliver guest requests and set up furniture items in guest rooms as requested
  • remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
  • clean, maintain, and store cleaning equipment
  • follow all company and safety and security policies and procedures
  • report any maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • support team to reach common goals
  • ensure adherence to quality expectations and standards
  • move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • visually inspect tools, equipment, or machines
  • grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • move through narrow, confined, or elevated spaces
  • move up and down a ladder
  • stand, sit, kneel, or walk for an extended period across an entire work shift
  • perform other reasonable job duties as requested by Supervisors.
What we offer:
  • Becoming a member of the Sheraton and Marriott International global community
  • inclusive work environment
  • opportunities for growth and development
  • support for individuals with disabilities
  • equal employment opportunity.

Additional Information:

Job Posted:
September 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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