Housekeeping Aide, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Minneapolis

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

18.32 - 20.38 USD / Hour

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Job Description:

Housekeeping Aide position at JW Marriott Minneapolis Mall of America, responsible for maintaining cleanliness, responding to guest requests, and ensuring a pleasant guest experience.

Job Responsibility:

Respond to guest requests
Identify and report maintenance issues
Deliver guest requests and set up furniture
Remove debris and transport items to service areas
Clean, maintain, and store cleaning equipment
Welcome and acknowledge all guests
Assist individuals with disabilities
Support team to reach common goals

Requirements:

Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues
Post caution signs
Contact other departments directly for urgent repairs
Deliver guest requests and set up furniture items
Remove items from hallways and transport to service areas
Clean, maintain, and store cleaning equipment
Follow all company and safety and security policies and procedures
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Visually inspect tools, equipment, or machines
Grasp, turn, and manipulate objects of varying size and weight
Move through narrow, confined, or elevated spaces
Move up and down a ladder
Stand, sit, kneel, or walk for an extended period across an entire work shift

What we offer:

Health care benefits
Retirement benefits
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits
Free Meals
Free Parking

Additional Information:

Job Posted:
September 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Aide