Housekeeping Aide, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, San Francisco

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

34.61 USD / Hour

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Job Description:

As a Housekeeping Aide at The Ritz-Carlton San Francisco, you will be responsible for maintaining cleanliness and standards according to the Gold Standards of The Ritz-Carlton. The position requires responding to guest needs, reporting maintenance issues, and following safety procedures. The role includes physical labor such as lifting and maneuvering heavy objects, as well as working extended shifts. You will work in a luxury hospitality environment with opportunities to exemplify service standards and Gold Standards every day.

Job Responsibility:

Deliver guest requests and set up furniture items in guest rooms as requested
remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
clean, maintain, and store cleaning equipment
ensure adherence to quality expectations and standards
report any maintenance problems, safety hazards, accidents, or injuries
support team to reach common goals
ensure uniform and personal appearance are clean and professional

Requirements:

Respond promptly to requests from guests and other departments
identify and report preventative or other maintenance issues in public areas or guest rooms
post caution signs
contact other departments directly for urgent repairs
deliver guest requests and set up furniture items in guest rooms as requested
remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
clean, maintain, and store cleaning equipment
follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
support team to reach common goals
ensure adherence to quality expectations and standards
move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
reach overhead and below the knees, including bending, twisting, pulling, and stooping
visually inspect tools, equipment, or machines to identify defects
grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
move through narrow, confined, or elevated spaces
move up and down a ladder
stand, sit, kneel, or walk for an extended period across an entire work shift
perform other reasonable job duties as requested by supervisors

What we offer:

Health care benefits
flexible spending accounts
401(k) plan
earned paid time off
sick leave
life insurance
disability coverage
other life and work wellness benefits

Additional Information:

Job Posted:
August 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Aide